about us written on chalk board

OUR MISSION:

To augment each student’s capabilities with the highest quality training. Our expert instructors will utilize the latest teaching techniques and research. We seek excellence in courteous, proficient service to each person that honors us with the trust of his or her continuing education.

98%

98% Success Rate for Certifications = The Gold Standard in Healthcare Training Courses

Our instructors are committed to low-stress training, high-quality education and individual attention to each student’s needs. HeartShare Training has been in operation for over 25 years, under the same management, and at the same location.

99% / 16,000

99% Customer Satisfaction for over 16,000 Healthcare Training Course Customers Annually

Training over 16,000 students annually, HeartShare Training is Northern California’s leading provider of emergency healthcare training & education. Healthcare professionals from local hospitals, fire departments, ambulance companies and dental offices are trained on a daily basis. Many non-medical personnel are trained, as well.

250 YEARS

Over 250 Years of Collective Experience

HeartShare Training’s team of board-certified Doctors, Registered Nurses, Firefighters, Paramedics, and EMT’s encompass a variety of expertise in clinical and field specialties with real life experience.

LOCAL SUPPORT

Commitment to Supporting the Local Community through Healthcare Course Training

HeartShare Training promotes community CPR awareness and lifesaving skills by offering free classes, open to the public.

INTEGRITY

Our Commitment to Integrity

HeartShare Training strictly adheres to the guidelines set forth by the American Heart Association. We are also monitored by the Santa Clara County Emergency Medical Services Agency (SCCEMSA), California Emergency Medical Services Agency (CAEMSA), California Board of Registered Nurses (CBRN), and the National Association of Emergency Medical Technicians (NAEMT).

AMERICAN HEART ASSOCIATION

An American Heart Association Training Center

HeartShare Training instructs classes under the guidelines and monitoring of the American Heart Association (AHA). This is the ‘gold standard’ of the medical training industry.

“Friendly and knowledgeable staff. Great for ACLS renewal.”

…Marianna S.

Meet the HeartShare Training Team

Vernon Akins

Vice President / General Manager

Vernon Akins has been in facility and personnel management for over 25 years and has spent the last 10 years with HeartShare Training Services Inc. His background includes extensive work in Healthcare Security Administration, Public Safety Administration, Corporate Investigation Management and Healthcare Training Management.

Vernon holds a Bachelor of Science Degree from Youngstown State University. His experience and training help him to manage over 150 instructors who train over 16,000 students every year.

Additionally, Vernon manages all daily operations, strategic planning, and has been recognized for his outstanding management and leadership qualities. Vernon is also closely involved with accounting, class coordination, marketing research, quality assurance and client relations.

In-House Faculty

Joe Toscano, MD

Medical Director

Instructor / Training Center Faculty

Joseph Toscano, MD received his medical degree from Duke University School of Medicine in 1989 and trained in internal medicine at the Naval Hospital in San Diego. He has worked in the areas of emergency medicine and urgent care for over fifteen years.

He has been an attending emergency physician at San Ramon Regional Medical Center in San Ramon, California since 1999 and is an instructor in Advanced Cardiac Life Support and Pediatric Advanced Life Support.

In addition to caring for patients, he is senior research editor for Emergency Medicine Practice, a monthly, evidence-based, emergency medicine CME publication. He is a member of the editorial boards for the journals, Emergency Medicine and the Journal of Urgent Care Medicine, and develops and reviews continuing medical education material for a variety of other publications and organizations. He is a founding board member of both the Urgent Care College of Physicians and the Board of Certification in Urgent Care Medicine.

Jane Folena, RN, BSN

NRP and STABLE Program Director

Jane Folena is a graduate of the University of San Francisco School of Nursing. Jane has over 30 years of clinical experience as a staff nurse and Clinical Educator in the Neonatal Intensive Care Unit. As a clinical educator, Jane was responsible for the development and implementation of NICU training programs, NICU Critical Events Training and staff’s continued education.

Jane is an American Heart Association BLS instructor, S.T.A.B.L.E. lead instructor and has been a Regional NRP instructor since 1997.

Jane enjoys training healthcare providers and teaching infant care to parents through Mission College Community Education.

Administrative Staff

Amanda Fletcher

Office Manager

Account Specialist

Amanda Fletcher has been with HeartShare Training Services Inc. for over six years in the role of Administrative Specialist. Her current responsibilities include registrations, managing phones, client relations, sales and finalization of class rosters. Amanda is quite frequently the smiling face on the opposite end of your phone calls.

Faculty Lead Instructors

Ben Van Paris

North Bay Training Site (San Ramon)

Lead Instructor

Ben Van Paris RRT-NPS has been in the healthcare field over 30 years and has 27 years of experience as a Registered Respiratory Therapist. Ben holds a certification from the National Board for Respiratory Care as a Neonatal Pediatric Specialist.

In addition, Ben is an American Heart Association ACLS, PALS and BLS instructor and is also certified by the American Academy of Pediatrics as a NRP instructor.

John Yap

Peninsula Training Site (Burlingame)

Lead Instructor

John Yap has 20 years of experience as a Respiratory Therapist. He holds a Bachelor of Science Degree in Biology. He has always enjoyed teaching.

John is a certified American Heart Association instructor for ACLS, BLS and PALS. He recently joined the team at HeartShare Training Services Inc. and brings his knowledge and enthusiasm for teaching with him.

The HeartShare Training Web Site (the ?Site?) is an online information service provided by HeartShare Training subject to your compliance with the terms and conditions set forth below. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. HeartShare Training MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.

1. Copyright, Licenses and Idea Submissions.
The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are HeartShare Training, its affiliates or other third party licensors. YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to HeartShare Training a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to shop. HeartShare Training by all means and in any media now known or hereafter developed. You also grant to HeartShare Training the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against HeartShare Training for any alleged or actual infringement or misappropriation of any proprietary right in your communications to HeartShare Training.

TrafficServer 1.01 TRADEMARKS.
Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or servicemarks of HeartShare Training. Other product and company names mentioned in the Site may be the trademarks of their respective owners.

2. Use of the Site.
You understand that, except for information, products or services clearly identified as being supplied by HeartShare Training, HeartShare Training. does not operate, control or endorse any information, products or services on the Internet in any way. Except for HeartShare Training- identified information, products or services, all information, products and services offered through the Site or on the Internet generally are offered by third parties, that are not affiliated with HeartShare Training a. You also understand that HeartShare Training cannot and does not guarantee or warrant that files available for downloading through the Site will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the Site for the reconstruction of any lost data.

You assume total responsibility and risk for your use of the site and HeartShare Training provides the site and related information ?as is? and does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the service, any merchandise information or service provided through the service or on the internet generally, and HeartShare Training shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the service or on the internet generally. HeartShare Training does not warrant that the service will be uninterrupted or error-free or that defects in the service will be corrected.

You understand further that the pure nature of the internet contains unedited materials some of which are sexually explicit or may be offensive to you. Your access to such materials is at your risk. HeartShare Training has no control over and accepts no responsibility whatsoever for such materials.

LIMITATION OF LIABILITY
In no event will HeartShare Training be liable for (I) any incidental, consequential or indirect damages (including but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the service, or any information or transactions provided on the service, or downloaded from the service, or any delay of such information or services. Even if HeartShare Training or its authorized representatives have been advised of the possibility of such damages, or (II) any claim attributable to errors, omissions, or there inaccuracies in the service and/or materials or information downloaded through the service. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation my not apply to you. In such stats, ToniTunrer.com liability is limited to the greatest extent permitted by law.

HeartShare Training makes no representations whatsoever about any other web site which you may access through this one or which may link to this Site. When you access a non-HeartShare Training web site, please understand that it is independent from HeartShare Training, and that HeartShare Training has no control over the content on that web site. In addition, a link to a HeartShare Training web site does not mean that HeartShare Training endorses or accepts any responsibility for the content, or the use, of such web site.

3. Indemnification.
You agree to indemnify, defend and hold harmless HeartShare Training, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys? fees, resulting from any violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing the Service.

4. Third Party Rights.
The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of HeartShare Training and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.

5. Termination.
This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs 1 (Copyright, Licenses and Idea Submissions), 2 (Use of the Service), 3 (Indemnification), 4 (Third Party Rights) and 6 (Miscellaneous) shall survive any termination of this Agreement.

6. Miscellaneous.
This Agreement shall all be governed and construed in accordance with the laws of The United States of America applicable to agreements made and to be performed in The United States of America. You agree that any legal action or proceeding between HeartShare Training and you for any purpose concerning this Agreement or the parties? obligations hereunder shall be brought exclusively in a federal or state court of competent jurisdiction sitting in The United States of America . Any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. HeartShare Training?s failure to insist upon or enforce strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of this Agreement. HeartShare Training may assign its rights and duties under this Agreement to any party at any time without notice to you.

Any rights not expressly granted herein are reserved.

This is the web site of HeartShare Training. Our company is very sensitive to the privacy of its customers and visitors to our on-line store. If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail or writing to us. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us. No information regarding any customer or guest will ever be made available to others.

This privacy notice discloses the privacy practices for www.HeartSharetraining.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

What personally identifiable information is collected from you through the web site, how it is used and with whom may it be shared?
We collect information necessary to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than the necessary. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We do not sell or rent this information to anyone.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. If you do not wish to contact via email, you can call us direct at?(408) 246-0311.

What choices are available to you regarding the use of your data?
You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

What security procedures are in place to protect the misuse of your information?
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information is kept in a secure environment. How you can correct any inaccuracies in the information?

If you want to correct any inaccuracies in the information you have shared with HeartSharetraining.com please contact us at?(408) 246-0311.

NO credit card information is kept on file.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at?(408) 246-0311.